Refund Policy
Everything on SeaTempMap.com is free to use. The only thing we sell from this website is Widget Pro, a €99/€299-a-year subscription for site owners – and it comes with a 30-day money-back guarantee.
30-day money-back guarantee
If Widget Pro turns out not to be right for your site, email hello@seatempmap.com within 30 days of your first payment and we will refund it in full. You do not have to give a reason, and there is nothing to send back. The guarantee covers your first year. Yearly renewals after that are not refunded – cancel before the renewal date instead, and you will not be charged again.
How to ask for a refund
Write to hello@seatempmap.com from the address you bought with, or simply reply to the receipt Paddle sent you. Tell us the domain the widget is running on – that is all we need to find your licence. We reply within 24 hours and pass the refund to Paddle the same day. The money goes back to the card or account you paid with, normally within 5–10 business days depending on your bank.
Cancelling your subscription
Widget Pro renews once a year until you stop it. You can cancel at any time from the link in the receipt Paddle emailed you, or by writing to hello@seatempmap.com and we will do it for you. Cancelling stops the next yearly charge – the widget keeps working until the end of the period you have already paid for. Outside the 30-day guarantee above, time already paid for is not refunded pro rata.
What happens to your licence key
When a payment is refunded, the licence key stops working. The widget itself does not disappear from your site: it reverts to the free version, which shows the same live sea temperature and carries a small SeaTempMap.com link. The free widget stays free, with no time limit and no sign-up.
Who you are buying from
Widget Pro is sold through Paddle.com, our authorised reseller and Merchant of Record. Paddle handles the payment, the VAT and your invoice – including a reverse-charge invoice if you enter a VAT number at checkout. Refund requests are decided by us and carried out by Paddle. You can also contact Paddle directly about a charge on your statement at paddle.net.
The iOS and Android apps
Sea Temp Premium inside the mobile apps is a separate product, sold by Apple and Google rather than by us, so refunds for it follow their rules and not this policy. On iPhone or iPad use reportproblem.apple.com; on Android use your Google Play order history. We cannot refund a store purchase ourselves, but write to hello@seatempmap.com if you get stuck and we will point you to the right place.
Contact
Questions about refunds, invoices or cancellation? Email hello@seatempmap.com. We'll bump the "Last updated" date at the top whenever we revise this policy.